Shipping
Orders
- Can you apply my bundle/system/suit pricing retroactively?
- Can I make changes to my order after I’ve already placed it?
- Where can I buy a gift card? Do you have physical gift cards?
- I forgot to add my promo code, can I get it retroactively added?
- Can I get a price adjustment for an item I ordered that is now marked at a lower price?
- An item I ordered went out of stock after I ordered it; what happened?
Returns and Exchanges
Products
- What is Previous Generation?
- How should I care for my gear?
- What are the differences among the Aero and Apollo Dress Shirts?
- What is your hemming policy?
- What is the difference between Standard and Slim fits?
- Do you have a store where I can try on in person?
International
Website
- What are bundles?
- Space Capsule FAQ
- Why don’t I see my review online?
- What if I find a bug on your website?
- Why doesn't my gift card code work? Is my gift card code expired?
- What if I find a typo on your website?
Rewards & Referrals
- What is Ministry of Supply Rewards?
- How do I refer people to Ministry of Supply?
- How do I use the referral program?
- Who is eligible?
- When are referral credits earned?
- How long is a referral valid?
Mercury Intelligent Heating Jacket
- Mercury Quick Start Guide
- Can I use my jacket/vest without the Mercury app?
- Can I use "Smart Mode" without the App?
- How to I connect to and charge the battery?
- Is my jacket/vest waterproof?
- What app should I use to control my Mercury?