FAQs

Shipping

• Holiday Shipping, Returns & Promotions
• Fulfillment & Shipping Times
• APO/FPO/DPO Shipping

Orders & Payment

• Order Processing & Cancellations
• Pre-Order FAQs
• Discounts and Promotional Offers
• Gift Cards
• Price Adjustments
• Payment Methods

International

• International Shipping Options & Rates
• International Returns & Exchanges
• International Taxes & Duties
• Refused International Shipments

Returns and Exchanges

• Returns and Exchanges
• Gift Exchanges
• Refund Processing Times
• Damaged or Incorrect Item Received
• Repair Policy
• Return and Exchange Policy

Stores

• Store Closures
• In-store Shopping Guidelines
• In-store Safety Implementations

M° Rewards & Referrals

• Earning Points
• Redeeming Points
• Tier Status
• Referrals
• Rewards & Returns
• Terms and Conditions

Mercury Heated Jacket

• Mercury Frequently Asked Questions
• Mercury Quick Start Guide

Infinityº Program

• How does the Infinityº Program work?
• How do I purchase a Infinityº Shipping Label to recycle my Aero Zeroº shirt?
• Can I send more than one Aero Zeroº shirt to be recycled?
• When will I receive my Infinityº Discount?

Products

• Previous Generation
• Care Guide
• Hemming Program

Capsule Sale & Sample Sale

• Capsule Sale & Sample Sale FAQs