Shipping
Orders & Payment
- Order Processing & Cancellations
- Pre-Order FAQs
- Discounts and Promotional Offers
- Gift Cards
- Price Adjustments
- Payment Methods
International
Returns and Exchanges
- How do I start a return or exchange?
- Which items are eligible for return?
- What is your return and exchange policy?
- When can I expect my refund for my return?
- How do I return or exchange a Gift?
- What if I receive a damaged or incorrect item in my order?
Stores
Science for Better° x Beam Donations
M° Rewards & Referrals
Infinityº Program
Products
Capsule Sale & Sample Sale
Mercury Intelligent Heating Jacket
- Mercury Quick Start Guide
- Can I use my jacket/vest without the Mercury app?
- Can I use "Smart Mode" without the App?
- How to I connect to and charge the battery?
- Is my jacket/vest waterproof?
- What app should I use to control my Mercury?