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Order Processing & Cancellations

  • Updated

Update 4/15/20: Given the impacts of COVID-19 to our fulfillments and mail carrier partners, your package may be delayed up to 5 business days. Please email q@ministryofsupply.com for any assistance or questions. Thank you for understanding and please keep safe.

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Order Processing and Fulfillment:

We fulfill items from both our retail locations and our fulfillment center. Orders placed anytime after 12pm EST will be shipped the following business day and orders placed on the weekend typically ship on the following Monday or Tuesday. Delivery time does not include Saturday, Sunday or holidays.

Ministry of Supply will reach out to you should an item go out of stock or if we need additional information for credit verification.

Please note: Once your order has been placed, we are unable to make any changes or updates to your order.

 

Order Cancellations or Modifications:

Once an order has been placed, it cannot be modified or cancelled. Please see our Returns page for information on how to process a return or exchange on your order.