We are committed to providing you with the absolute best products, from how they fit to how they perform. We offer returns within 30 days, and exchanges within the first 100 days. Last Chance Sale, Infinity Marketplace, Capsule Sale, Sample Sale, Gift Cards and As-Is items are Final Sale.
All refunds will be issued back to your original payment method, wherever possible. In the unlikely event that your authorization period has ended, we will issue a PayPal credit. Orders paid by cash can be returned in-store to receive cash, otherwise, store credit will be issued.
Free returns & exchanges in the US
Returns and exchanges in the US are free. To initiate a return, please visit our Online Returns Center.
How long does the process take?
We do our best to process returns immediately. Please allow 7-10 business days after your return is received for a refund to appear. For faster processing, you can always exchange for store credit.
International returns and exchanges
We charge a $25 International Return fee, which is deducted from your refund. There is no return fee for exchanges or site credit. International customers are responsible for return and exchange shipping rates (duties/fees may apply). Shipping costs are non-refundable.
To initiate a return, customers can use our Online Returns Center.
If you would like to return an item received as a gift, you will receive store credit equal to its value as soon as the return is received and processed. To initiate a return, please visit our Online Returns Center.
We are committed to providing you with the absolute best products. If your items are damaged or in need of repair, please send an email to firstname.lastname@example.org.
We monitor account activity and reserve the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
Last Chance Sale, Infinity Marketplace, Capsule Sale, Sample Sale, Gift Cards and As-Is items are Final Sale.