Why did I get an unexpected customs charge after my gear shipped? Will you reimburse me for it?

We understand that customers may be frustrated with unexpected customs and duty charges not included in the total; however, these charges are imposed by the government (varying by country) so we are unable to refund customers for these charges.  

Before checkout, you may want to check out this useful tool to help calculate your charges to avoid any unexpected charges.

International Duty Calculator

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